CAR TECHNIKS - Service Visit Preparation Form
NEED SERVICE?
At Car Techniks We're ready to help, and we can do a better job in less time if you can tell us as much as possible about what's happening. Just check off any of the appropriate boxes below, and add any relevant comments in the fields provided. You can use the glossary of Vehicle Sounds and the car diagram to help you describe noises and pinpoint their sources.
When you're finished, simply print out the form and bring it in to our Service Advisor at Car Techniks. Thank you for giving us the opportunity to ensure that you and your car receive the high quality service you deserve.
Engine
Does not start
Stalls when decelerating
Does not turn over
Idle speed is too high
Difficulty turning over
Knocks or pings
Hesitates
Backfires
Noticeably poor gas mileage
Unsteady Idle
Stalls when starting
Noise & Vibration
Noise
When braking
Vibration
When accelerating
Both apply
When decelerating
When in reverse
When turning
During normal acceleration
During normal deceleration
When engine is running and vehicle is moving
When engine is running and vehicle is not moving
Transmission
Shifts prematurely or slowly
Slippage
Does not upshift
Shifts harshly
Does not downshift
Will not shift at all
Difficult to shift, does not shift properly
Makes unusual noises when shifting
Brakes
Front brakes
Rear brakes
Both front and rear
Unable to determine
Brakes make the following sounds:
Squeaking
Grinding
Squealing
Rattling
Vehicle pulls to one side when braking
Brake pedal must be pumped continuously for vehicle to stop
Brake pedal must be depressed fully for vehicle to stop at any speed
Front End Alignment/Steering & Handling
Vehicle shakes when in operation
Vehicle vibrates when in operation
Vehicle ride is rough and uneven
Excessive steering required for vehicle to stay on course
Steering wheel feels "tight" when making turns
Steering wheel feels "loose" when making turns
Heating & Cooling
Air conditioner does not have any cooling effect
Air conditioner not cold enough
Air conditioner takes an abnormal amount of time to cool interior
Heater does not have any heating effect
Heater does not have proper heating effect
Heater takes an abnormal amount of time to function
Air flow does not function properly
Temperature fluctuates greatly
System makes unusual noises or vibrations
Air flow does not function through the following vents:
Center
Driver-side
Passenger-side
Floor
Defroster
Difficulties with air intake:
Recirculating air
Outside air
Electrical
Lights:
Front
Reverse
Left turn signal
Hazard
Right turn signal
Glove box
Interior dome
Lighter
Dashboard display
Taillights
Power Windows:
Front driver-side
Rear left
Front passenger-side
Rear right
Sound System:
AM/FM stereo cassette
Front speakers
AM/FM stereo
Rear speakers
Compact disc player
Windshield wipers
Windshield wiper spray
Rear defroster
Power locks
Rearview mirrors
Security system
Driver's seat adjustment
Other
Please describe in detail any previously checked item, or add other items not listed.
Priority Service
Of the service items listed, please indicate order of importance:
1. 2. 3. 4. 5.
an unusual sound? After you print this form, draw an 'X' where the noise seems to be located.
Vehicle Sounds
The following noises may help you in detailing your vehicle's condition to our service advisor.
Booming -
rhythmic sound like a drum roll or distant thunder.
Buzzing -
low-pitched vibration, similar to that of a bee.
Chattering -
a clicking metallic noise that repeats rapidly.
Chirping -
high-pitched noise similar to a bird.
Clicking -
rhythmic tapping sound similar to that of a ball-point pen.
Clunking -
a dull thumping, like something being dropped.
Grinding -
a loud abrasive, metallic noise, often high-pitched.
Growling -
low noise like that of an animal.
Humming -
continuous noise which may be somewhat melodious.
Knocking -
a banging noise with two objects hitting (heavy vs. light) one another.
Rattling -
shaking sound, as if something is loose.
Rumbling -
a low, gurgling noise.
Squeaking -
high-pitched metallic sound, often continuous.
Squealing -
high-pitched whine as if something is tearing.
Tapping -
light hammering noise that can be rhythmic or intermittent.
Thud -
low-pitched metallic thumping.
Thumping -
a loud, banging sound.
Whining -
high-pitched buzzing sound.
17711 Old Louetta Road Houston, Texas 77070
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281-257-9800
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